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Cancellation & Modification Policy

If you change your mind about your purchase, please contact us at support@cusgifts.com OR this form and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.

Your order is only eligible to be cancelled and modified within 02 hours of placing the order. After that time, the order is locked for processing and can no longer be cancelled.

Please be informed that:

  • We are not guaranteed to deliver your order in timely manner if your order needs design modification as it will take us much longer to modify your design in this holiday seasons.
  • The cancellation and modification requests are only accepted via support email support@cusgifts.com OR via this form 

NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.

Based on 2497 reviews
95%
(2378)
4%
(109)
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Tiki Bar Wooden sign

Excellent quality. Paint and color is outstanding. Good communication and packaging. Good gift idea.

Disappointed. Poor quality. Just nothing like it’s represented. Definitely will not purchase another product

Great phone case! Was just what i wanted and just exactly as ordered. It did take about 3 1/2 weeks though so be preparedfor that.

We like it. I expected more of a vinyl material and we’ll see how it holds up. Do you like the figures the picture itself

I love it!! We miss our Alf so much. This is beautiful! Thank you so much for giving us a little of him!

Everything is Excellent! Love it!! Fast shipping also! A+++

Items need to be suzed more closely to actual US sizes.

Absolutely perfect beautiful. Quality is excellent. It made me cry when i saw it because it was so touching. I highly recommend getting one made for your lost pets. Thank you Cus Gifts for an awesome gift.