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Cancellation & Modification Policy

If you change your mind about your purchase, please contact us at support@cusgifts.com OR this form and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.

Your order is only eligible to be cancelled and modified within 02 hours of placing the order. After that time, the order is locked for processing and can no longer be cancelled.

Please be informed that:

  • We are not guaranteed to deliver your order in timely manner if your order needs design modification as it will take us much longer to modify your design in this holiday seasons.
  • The cancellation and modification requests are only accepted via support email support@cusgifts.com OR via this form 

NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.

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Custom Personalized Memorial Dog Wings Aluminum/ Acrylic Ornament - Memorial Gift Idea For Christmas - Upload Pet Photo - The Moment Your Heart Stopped Mine Changed Forever

This is the second personalized phone case I have purchased from CusGifts. I have absolutely LOVED both of them! I get many compliments on it. Would definitely recommend!

Memorial pet frame

Quality was excellent! this frame includes picture and collar which was exactly what I was looking for. Fits perfectly on my shelf and a beautiful way to always remember my sweet pup.

Received mine the other day. Absolutely love it?. I lost my fur babies within 10 months of each other. This was my gift to me.?

I just got mine and I must say it's much nicer than I expected!! I love it very much!! Thank you!!

These pictures doesn't do this justice. I love mine and it's beautiful!

I loved my ornament! It came pretty fast. I was skeptical, but gave them a shot

Custom Personalized Memorial Dog Moon Wooden Art - Memorial Gift Idea for Cat/ Dog Lover - No Longer By My Side Forever In My Heart

Wierd? Possibly .....but Quality Wierd!

This is undoubtedly good! Both in quality and design.
You pay for what you get but this was better than expected, much better!

Custom Personalized Dog Photo Shirt/ Hoodie - Upload Photo - Gift Idea For Dog Lover/ Mother's Day/Father's Day - You Left Paw Prints Forever In My Heart

I love my phone case. It's so beautiful 😍 and fits my phone perfectly 🥰

Custom Personalized Pet Memorial Plaque

I bought this as a gift for my wife on her birthday. She absolutely loved it! In fact, it made her cry. We all miss our dear little cat so much it hurts, and with her and my wife being the only females in the house, they had a very special connection.
Thank you SO much.

I’m so happy with mine and really impressed on how quick it got to me! Thank you!